The ABC News Fixer: Helping a Young Man with a Lemon Car

Sahib Bhatia, a busy high school student, wrote to the ABC News Fixer for help with a persistent problem with his new 2015 Dodge Challenger. Despite taking the vehicle in for repairs seven times, the issue kept recurring.

After doing his own research, Sahib initiated a Lemon Law case with the manufacturer. However, the process was taking an excessively long time.

The ABC News Fixer intervened and contacted Fiat Chrysler, the owner of the Dodge brand. Soon after, Sahib received an offer for either a replacement vehicle or the monetary value of his car. He opted for the money.

This case highlights the importance of perseverance and thorough documentation when dealing with a “lemon” vehicle. Here are some tips for success in a Lemon Law case:

Act Quickly

Check the deadline to file in your state and contact the manufacturer promptly to initiate the Lemon Law process.

Keep Excellent Records

Document the purpose and date of each repair, including the duration the car remained in the shop.

Know Your Options

If you win your case, you may receive a replacement vehicle or the cash value of your car minus any mileage.

Consider Legal Action

If you lose your case, you can still pursue legal action through the courts.

Remember that Lemon Laws only apply to new vehicles. Used car buyers should exercise extra caution.

The ABC News Fixer is available to assist consumers with various problems. Submit your case at ABCNews.com/fixer.