Safaricom announces scheduled system maintenance for Sunday
Telecommunications service provider Safaricom has announced scheduled system maintenance for Sunday from 11 pm to 4 am on Monday.
In a statement, Safaricom said access to key services during the maintenance will be unavailable. The affected services include Lipa na M-PESA, Paybill and Buy Goods services.
Safaricom said access to international money transfers (Western Union), M-PESA Global, as well as M-PESA App and my Safaricom App will be intermittent.
“To meet our promise to always offer worry-free superior customer experiences, we will be conducting a scheduled system maintenance on the night of Sunday, July 14, 2024, from 11 pm to 4 am on Monday, July 15, 2024,” Safaricom said.
The company, however, noted that all other services including calls, data, SMS and all other M-PESA services will be available as usual.
“We apologise for any inconvenience caused and appreciate your understanding as we strive to provide you with best-in-class services.”
Services that will be unavailable:
- Lipa na M-PESA
- Paybill
- Buy Goods services
Services that will be intermittent:
- International money transfers (Western Union)
- M-PESA Global
- M-PESA App
- My Safaricom App
Services that will be available as usual:
- Calls
- Data
- SMS
- All other M-PESA services
